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Payments & Refund Policy

Last Updated: 20 December 2025

This Payments & Refund Policy (“Policy”) explains how payments are processed, how subscriptions or purchases are handled, and under what

 

circumstances refunds may be issued on turnpageindia.com (“Website”, “we”, “us”, “our”). By making a payment on our Website, you agree to the terms outlined below.

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1. Payment Methods

We currently accept the following payment methods:

  • Credit Cards / Debit Cards

  • Net Banking / UPI

  • Wallet Payments

  • Any other method displayed at checkout

All payments are processed securely through trusted third-party payment gateways. We do not store or have access to your complete payment details.

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2. Pricing and Taxes

  • All prices displayed on the Website are in Indian Rupees (INR) unless stated otherwise.

  • Prices may change at any time without prior notice.

  • Applicable taxes (GST or others) will be added where required.

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3. Order / Subscription Confirmation

Once your payment is successfully processed:

  • You will receive a confirmation email / message.

  • Access to the purchased product/service/subscription will be granted as per the offering details.

If you do not receive confirmation, please contact us with payment proof.

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4. Refund Policy

Refunds are applicable only under valid and reasonable conditions, such as:

  • Payment deducted but order/service not delivered

  • Duplicate payment

  • Technical issues resulting in non-delivery of purchased digital access/service

Refunds will not be issued for reasons such as:

  • Change of mind

  • Incorrect purchase by user

  • Partial usage of service

  • Content dissatisfaction without a valid technical or non-delivery reason

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5. Cancellation Policy

  • Digital products, downloads, and services once delivered cannot be cancelled.

  • Subscription-based services may be cancelled as per specific plan terms (if applicable).

  • If cancellation is allowed, access to services will stop immediately upon cancellation.

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6. Refund Processing Time

  • Approved refunds will be processed within 7–14 working days.

  • Refund will be credited to the original payment method used.

  • Processing time depends on bank/payment gateway policies.

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7. Payment Security

We use secure industry-standard encryption and third-party payment gateways to protect your transaction data. However, we are not responsible for any security issues arising from your bank, device, or internet connection.

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8. Disputes & Chargebacks

In case of billing disputes:

  • Please contact us first so we can assist and resolve the issue.

  • If a chargeback is raised without prior communication, your account/access may be suspended until the matter is resolved.

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9. Policy Updates

We may update this Policy at any time. Changes will be posted on this page, and continued use of the Website after updates constitutes acceptance of the revised Policy.

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10. Contact Information

For any payment or refund-related queries, please contact:

Email: support@turnpageindia.com
Address: Hyderabad, Telangana

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